Tommee Tippee Closer to Nature Woodland Friends

We offer a 14-day return and refund policy. If you are not completely satisfied with your purchase, you may return the item within 14 days of receiving it for a full refund. To be eligible, the item must be unused, in its original packaging, and in the same condition that you received it. Please contact us before returning any item so we can provide instructions. Refunds will be processed to your original payment method once the returned item has been received and inspected.

We aim to dispatch all orders within 1–2 working days. Deliveries within the UK typically arrive within 3–5 working days from dispatch. For international orders, delivery times may vary depending on the destination and local customs processes. All orders are sent via a tracked service, and you will receive tracking information once your order has been dispatched.

Please ensure your shipping details are correct at checkout, as we cannot be held responsible for delays or lost parcels due to incorrect information.